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We welcome your thoughts, comments and feedback.

PLEASE NOTE: This form is only attended to in business hours and we do not provide medical assistance via this form. Please see contact details below if you require medical attention. 

If you’re experiencing an emergency:

If you have an injury or illness that is critical or life threatening (chest pain, uncontrollable bleeding, breathing difficulty), call Triple Zero (000) immediately.

For medical support or to speak to a doctor:

To speak to one of our emergency specialist doctors, call our phone number on 1800 123 633 or download the My Emergency Dr app (fees may apply).

For technical support:

For help with our app, visit our support page for Healthcare Institutions or Patients. Alternatively, call our phone number on 1800 123 633.

General enquiries:

To learn how My Emergency Doctor can support your Healthcare Institution or business, request further information or give feedback please fill out this enquiry form.