How do emergency specialist doctors support patients via the app?
The My Emergency Doctor service is available for all Australians 24 hours a day, 7 days a week; whether for the parent of a sick child at 2am, the mobility-impaired elderly at home or in an aged care facility, or anyone seeking to avoid long hospital waits.
We put you/the patient at the centre of our service, providing layered support to the facility and you/patient’s GP, especially in the after-hours; focussing on assessing, diagnosing and treating their condition(s).
Our senior emergency specialist doctors (FACEMs) are experienced in managing busy hospital emergency departments (ED). They specialise in diagnosing and managing acute conditions in patients previously unknown to them, with limited information. Their experience uniquely positions them to advise which patients need to go to an ED and those who can be treated at home/ health institution or by their GP.
Through audio and video technology, our consulting emergency specialists can talk to patients, view injuries or symptoms of illness before diagnosing, prescribing and making treatment plans and other arrangements with patient transfer services or pharmacies.
For more info on how the service works see our Patients page.