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  • User Guide

    Clear and simple instructions

    Available in this section are step by step user guides for both patients and healthcare institutions.  

  • FAQs

    Find answers to common questions

    We have collected the most frequently asked questions to provide online learning of our service.

  • Healthcare Resources

    Downloadable support resources

    We have a range of resources online for Healthcare Institutions (metropolitan and regional hospitals, aged care facilities) to access extra support.

Support for Healthcare Institutions

My Emergency Doctor has addressed the industry specific support needs across all our healthcare institutions to provide accessible support information and user guides for staff.  Find the support you need for running our service inside your institution right here.

Support for Healthcare Institutions

Support for Patients

We want all our patients to feel comfortable and capable of accessing quality emergency medical care via the My Emergency Doctor app - That’s why we’ve created patient support guides and instructions specifically focused on the needs of our patients.

Support for Patients

Need more help?

If you are having trouble finding the support you need, please contact us. We're here to help.

Contact My Emergency Doctor Support