My Emergency Doctor is taking the pressure off emergency care delivery.
Supporting patients and clinicians with access to specialist emergency physicians when needed the most.
We work closely with our clients to treat patients in-situ, support clinical staff, help prevent non-urgent presentations and manage patient flow in Emergency Departments across Australia. Our online emergency doctor service supports existing emergency services and complements primary care pathways.
We bring specialist emergency doctors to patients in need of emergency care wherever they are in Australia, via phone or video calls. Patients can expect to be online with a consulting emergency doctor within minutes.
My Emergency Doctor is Australia’s first online emergency doctor service exclusively staffed by emergency specialists – Fellows of the Australasian College for Emergency Medicine (FACEMs). Our service has been developed by a group of leading Australian emergency department doctors to support healthcare institutions and other health services across Australia.
My Emergency Doctor’s telemedicine service is staffed 24 hours a day, 7 days a week, 365 days of the year. Our service is timely and professional, providing consultation with Australian-qualified senior emergency specialist doctors (Fellows of the Australasian College for Emergency Medicine or FACEMs).
We were established in 2016 and our growing online emergency doctor service is quickly becoming the new normal in emergency medical care across Australia.
We partner with rural and metropolitan hospitals, ambulance services, residential aged care facilities Primary Health Networks and private enterprises to ensure Australians have access to an emergency specialist whenever they call, and wherever they are.
Thanks to a partnership with Eastern Melbourne Primary Health Network (EMPHN), you could be eligible for a free consultation with an emergency specialist doctor in the after-hours period.
We have over 70 Australian-qualified, highly skilled emergency doctors (FACEMs) available to assist with senior medical supervision, support and second opinions. Meet some of the consulting FACEMs of our service.
My Emergency Doctor has created a short video series featuring one of our own FACEMs, Associate Professor Andrew Dean. He offers insights into staffing, workforce care and patient management in the context of a regional hospital facing COVID19 presentations in this pandemic.
My Emergency Doctor has support resources available for both representatives of healthcare institutions and patients to ensure all users are comfortable operating in the virtual environment of telemedicine.