My Emergency Doctor is taking the pressure off emergency care delivery.
Supporting patients and clinicians with access to specialist emergency physicians when needed the most.
Our service is an on-demand solution, designed for healthcare institutions and patients
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Are you from a healthcare institution?
On-demand access to FACEMs is available
Healthcare InstitutionsWe work closely with our clients to treat patients in-situ, support clinical staff, help prevent non-urgent presentations and manage patient flow in Emergency Departments across Australia. Our online emergency doctor service supports existing emergency services and complements primary care pathways.
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Are you a patient?
On-Demand emergency medical care is available
PatientsWe bring specialist emergency doctors to patients in need of emergency care wherever they are in Australia, via phone or video calls. Patients can expect to be online with a consulting emergency doctor within minutes.
We’re experts in emergency medicine
My Emergency Doctor is Australia’s first online emergency doctor service exclusively staffed by emergency specialists – Fellows of the Australasian College for Emergency Medicine (FACEMs). Our service has been developed by a group of leading Australian emergency department doctors to support healthcare institutions and other health services across Australia.
We're taking the pressure off emergency care delivery across hospitals, health services, aged care facilities and ambulance services across Australia
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Operating 24 hours a day, 7 days a week
On-demand support whenever needed
My Emergency Doctor’s telemedicine service is staffed 24 hours a day, 7 days a week, 365 days of the year. Our service is timely and professional, providing consultation with Australian-qualified senior emergency specialist doctors (Fellows of the Australasian College for Emergency Medicine or FACEMs).
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Over 50,000 consultations fielded
Emergency physician consultations since 2016
We were established in 2016 and our growing online emergency doctor service is quickly becoming the new normal in emergency medical care across Australia.
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30+ Partners across the Australia
Trusted in the provision of emergency telemedicine services
We partner with rural and metropolitan hospitals, ambulance services, residential aged care facilities Primary Health Networks and private enterprises to ensure Australians have access to an emergency specialist whenever they call, and wherever they are.
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Are you from Eastern or North Eastern Melbourne?
Check your eligibilityThanks to a partnership with Eastern Melbourne Primary Health Network (EMPHN), you could be eligible for a free consultation with an emergency specialist doctor in the after-hours period.
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Meet some of our emergency specialist doctors
Meet Our DoctorsWe have over 70 Australian-qualified, highly skilled emergency doctors (FACEMs) available to assist with senior medical supervision, support and second opinions. Meet some of the consulting FACEMs of our service.
Latest news
Catch up on the latest blog articles, corporate updates and press articles that My Emergency Doctor has been featured in. It's all in our Media Centre.
What is Telemedicine?
Telemedicine provides a connection between healthcare services and end users via telecommunications technology. Through telemedicine, anyone can easily access online medical consultations using their phone or computer.
Need help with your My Emergency Doctor service? Access to our support is simple and available online
My Emergency Doctor has support resources available for both representatives of healthcare institutions and patients to ensure all users are comfortable operating in the virtual environment of telemedicine.