Awarded AFR Top 3 Most Innovative Health Companies 2021


We're taking the pressure off emergency care delivery across hospitals, health services, aged care facilities and ambulance services across Australia

  • Operating 24 hours a day, 7 days a week

    Support when needed

    My Emergency Doctor’s telemedicine service is staffed 24 hours a day, 7 days a week, 365 days of the year. Our service is timely and professional, providing  consultation with Australian-qualified senior emergency specialist doctors (Fellows of the Australasian College for Emergency Medicine or FACEMs).

  • Over 72,500 consultations fielded

    Since 2016

    We were established in 2016 and our growing online emergency doctor service is quickly becoming the new normal in emergency medical care across Australia.

  • 30+ Partners across the Australia

    Trusted across healthcare

    We partner with rural and metropolitan hospitals, ambulance services, residential aged care facilities Primary Health Networks and private enterprises to ensure Australians have access to an emergency specialist whenever they call, and wherever they are.

Our service is an on-demand solution, designed for healthcare institutions and patients

  • Are you from a healthcare institution?

    On-demand access to FACEMs is available

    We work closely with our clients to treat patients in-situ, support clinical staff, help prevent non-urgent presentations and manage patient flow in Emergency Departments across Australia. Our online emergency doctor service supports existing emergency services and complements primary care pathways.

    Healthcare Institutions
  • Are you a patient?

    On-Demand emergency medical care is available

    We bring specialist emergency doctors to patients in need of emergency care wherever they are in Australia, via phone or video calls. Patients can expect to be online with a consulting emergency doctor within minutes.


We’re experts in emergency medicine

My Emergency Doctor is Australia’s first online emergency doctor service staffed by experienced emergency specialists – Fellows of the Australasian College for Emergency Medicine (FACEMs).  Our service has been developed by a group of leading Australian emergency department doctors to support healthcare institutions and other health services across Australia.

Our Story
  • Experienced FACEMs are available to support your on-site clinical teams

    My Emergency Doctor provides hospitals around Australia with access to a team of FACEMs who complement and enhance support for on duty doctors and nurses.

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  • Case Study: Maryborough District Health Services

    Find out how My Emergency Doctor's FACEMs were able to assist Maryborough District Health Services in Victoria support their workforce and community.

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  • Enhancing patient care with Tele Results Review

    My Emergency Doctor works closely with hospitals and healthcare facilities to improve the timeliness of medical review of patient test results

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What is Telemedicine?

Telemedicine provides a connection between healthcare services and end users via telecommunications technology. Through telemedicine, anyone can easily access online medical consultations using their phone or computer.

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