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My Emergency Doctor is committed to working with pharmacists to ensure Australians have access to the best possible emergency care, wherever they are.

Established in 2016, My Emergency Doctor is Australia’s first telemedicine service staffed by senior emergency physicians. All consulting physicians are Fellows of the Australasian College for Emergency Medicine (FACEMs).

We work with hospitals, urgent care centres, ambulance services and the general public around Australia to provide access to specialist medical advice via video or telephone consultation.

As specialists in acute care, we help manage overflow when health services are at capacity, or when advice is needed for a patient who becomes acutely unwell, often after hours. This can avoid an unnecessary trip to the hospital emergency department.

Our FACEMs have managed more than 100,000 calls for acute medical care from across Australia. My Emergency Doctor is available for consultations 24 hours a day, 7 days a week, 365 days a year via telephone or video call.


We're available to support you 24/7/365

Call us if you have any queries about our service or a prescription you have received from us. 

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What does a prescription from My Emergency Doctor look like?

You’ll know the prescription is legitimately from My Emergency Doctor if all these details appear as per the example below:

Image of prescription from My Emergency Doctor.

Download our information flyer

Our information flyer can help your staff and colleagues get acquainted with our service. Download the A4 flyer now to email to your staff or colleagues or to print and share or stick up in a staff area. 

Download File Download Pharmacy Flyer