Awarded Top 10 Most Innovative Health Companies 2023


Fast, expert medical support for Australian regional, rural and remote hospitals

My Emergency Doctor seeks to serve communities that face the challenges of remoteness, and who face shortages of senior clinical decision makers. We understand the unique demands of regional, rural and remote health care practitioners and administrators. 

Regional hospitals and clinics can benefit from using a single My Emergency Doctor solution or a suite of them. The best solutions for our regional partners include FACEM On-Demand, Virtual Board Rounds and Hospital in the Home.

All of our senior emergency specialist doctors (FACEMs) can support hospital clinicians by working closely with them as medical emergency consultants. They are skilled to provide secondary support or supervision for nurses, clinical care coordinators and other doctors through rapid diagnosis and treatment of patients, prescribing medication, arranging referrals to specialists for non-urgent cases and creating event summaries post-consultation.

My Emergency Doctor supports regional, rural and remote hospitals in delivering better patient health outcomes through immediate connection and accurate patient management. We work to become a seamless part of your team.

As the most senior of emergency specialists, our consulting emergency physicians at My Emergency Doctor are trained to make important critical decisions. All are Fellows of the Australasian College for Emergency Medicine (FACEMs), registered with the Australian Health Practitioner Regulation Agency (AHPRA) and go through a rigorous selection and credentialing process.

Additionally, they provide consultations under a robust clinical governance framework, including monthly case study reviews and performance management.


Success Story - Corryong Health

Corryong Health has been using My Emergency Doctor solutions since 2020, with our services are now a crucial and permanent part of their operations and care. We’ve helped Corryong health deliver timely, trusted services in the local community to strengthen its health and wellbeing within limited resources.

Corryong’s transfer rates have dropped significantly since the partnership commenced; between 80 and 90 per cent of patient cases that would previously have been transported to Wodonga Hospital have been able to be treated in situ under the guidance of MED’s experienced clinicians.

External Link Read more here

Why choose My Emergency Doctor?

  • Access to FACEM-led care


    Our Australian-qualified, highly skilled emergency doctors can assist regional workforce with senior medical supervision and second opinions whenever there are shortages of senior clinicians.

  • Medical assistance available 24/7/365


    We provide emergency medicine assistance no matter the day or the time via telemedicine. Your team can access consultations with our emergency doctors within minutes whenever needed.

  • Reduce staff stress and uncertainty

    Workforce wellbeing

    We are here to support your team. Our emergency doctors are available to quickly stand-in for doctors, bring roster security to your team, support nurses, and supervise junior staff with expert advice whenever we’re needed.

Do you have a shortage of senior medical officers?

Contact us to see how we can help with your organisation's workforce needs.

We work with you to create the perfect plan to support your healthcare institution. To find out more about product and pricing structures, please make an enquiry via our contact form and one of our team will come back to you immediately. 

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All of our services are available on-demand, always.

  • Staff supervision

    clinical decision-making

    We can support nurses, clinical care coordinators and doctors who need guidance, direction or instruction at any time. 

  • Stand-in support

    Roster security

    Our on-demand services can fill the gap when regional hospitals experience senior medical staff shortages or need specific support in emergency circumstances.

  • Shared decision-making

    Second opinion

    We work closely with teams to assist nurses, clinical care coordinators and doctors seeking secondary advice on how patients can be treated and managed.

  • Supporting the next steps for patients


    Our emergency physicians can issue referrals and organise appropriate transportation for patients in line with their specific diagnosis and treatment needs.

  • Consultation summaries


    Our senior emergency specialists provide detailed consultation summaries to support the next service or doctor that receives the patient.

  • Immediate assistance in peak periods

    Surge capacity

    Our on-demand emergency consultations can support regional hospitals when patient presentations suddenly peak, reducing wait times and improving patient experiences.

Are you from a regional hospital or health service?

Find out how My Emergency Doctor's FACEMs were able to assist Maryborough District Health Services in Victoria support their workforce and community.

Download File Download Case Study

Savings calculator

My Emergency Doctor can offer considerable savings compared to hiring locums. Use our savings calculator below to estimate how much My Emergency Doctor can save your healthcare institution.

For example: travel, accommodation, penalty / on call costs.

Predicted savings when using My Emergency Doctor

$80,000 is the minimum amount you could be saving for 14 shifts (compared to FACEM locum costs for a 10 hour shift).

This figure is based on a 35% saving on the costs calculated which totalled $30,013 (for 14 shifts).

We care about client and patient privacy

My Emergency Doctor is committed to ensuring the privacy and protection of all user data and medical information that is collected and managed.  

To protect all users and customers My Emergency Doctor maintains a clear Privacy Policy.

Make an enquiry with My Emergency Doctor

Get in touch to learn more about how My Emergency Doctor can support your regional, rural or remote hospital or to find out more about our customised pricing plans. Once you fill the form, our team will be in touch within 1 business day.

Are you a regional health centre or hospital clinician looking for service or technical support?

Visit our Support Hub for regional hospitals for more resources including FAQs, user guides, and downloadable resources.

More Support Resources