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We welcome your thoughts, comments and feedback.

PLEASE NOTE: This form is only attended to in business hours and we do not provide medical assistance via this form. Please see contact details below if you require medical attention. 

If you’re experiencing an emergency:

If you or someone you know has an injury or illness that is critical or life threatening (unconscious, has chest pain, difficulty breathing, uncontrolled bleeding or has been in a major accident) please dial 000 immediately.

For medical support or to speak to a doctor:

To speak to one of our emergency specialist doctors, call our phone number on 1800 123 633 or download the My Emergency Dr app (fees may apply).

For technical support:

For help with our app, visit our support page for Healthcare Institutions or Patients. Alternatively, call our phone number on 1800 123 633.

General enquiries:

To learn how My Emergency Doctor can support your Healthcare Institution or business, request further information or give feedback please fill out this enquiry form.

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