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Access to senior emergency doctors (FACEMs) to support urgent decision-making for deteriorating residents - available any time of day or night, including weekends and public holidays.
Regularly scheduled general practice telehealth consultations help maintain continuity of care, manage chronic conditions, and escalate early when clinical deterioration is detected. Appointments are set in advance and tailored to your facility's needs.
Access specialist expertise for complex geriatric cases including behavioural changes, dementia care, polypharmacy review, and cognitive assessments — delivered via video consults at scheduled times.
Timely clinical advice from cardiologists, including diagnostic review and management planning, without long delays or the need for resident transfers. Services are appointment-based and easy to coordinate.
Offer these services sustainably through our resident-funded subscription options. Choose from packages that include:
A set number of emergency consults (FACEM)
Optional add-ons for GP, Geriatrician & Cardiology services
No direct cost to your facility
From 24/7 emergency physicians to scheduled access to GPs, geriatricians and cardiologists, our experienced team helps staff manage complex resident needs quickly and confidently.
Emergency support is available any time, while GP, geriatrician, and cardiology consultations are booked to suit your facility's needs, streamlining care and reducing delays.
Using our service is simple. On-duty nurses and staff can access our expert medical support seamlessly with no technical knowledge required. Staff and patients can feel reassured with support in prescribing medicine, liaising with pharmacies, and issuing or referrals and post-consultation summaries.
We work with you to understand the situations in which your facility and staff will need support. This way you can ensure your aged care facility staff and patients are supported wherever and whenever they need it. Please make an enquiry to find out more.
Visit our Aged Care Facility Support page for more resources including FAQs, user guides, and downloadable resources.
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