Awarded AFR Top 3 Most Innovative Health Companies 2021


FACEM On-Demand can be customised to the needs of your clinic

Telemedicine services in emergency settings can improve patient care through more accurate diagnosis, treatment and improved discharge planning.

Do you need:

  • support for clinical teams in the treatment and diagnosis of emergency presentations where no medical staff are available?
  • to provide senior support and decision making where no senior sedical staff are available for the emergency?
  • support for less experienced clinical and medical teams to perform procedures?
  • to augment the pool of senior medical staff that can assist in emergency consults?

With FACEM On-Demand your staff get rapid access to Australian qualified specialist emergency doctors. They will have the back-up and support needed, for when the correct critical care decisions must be made.


Contact us to find out how your staff can get the on-demand support they need

We work with you to create the perfect plan to support your healthcare institution's workforce needs. To find out more about product and pricing structures, please make an enquiry via our contact form and one of our team will come back to you immediately.

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Enhance your Emergency Department to deliver more to your patients

We are currently offering a special Winter Promotion of access to a FACEM On-Demand Service & Medical Cart.

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  • Medical Assistance 24/7/365


    Provide emergency medicine assistance no matter the day or time via telemedicine. On-site staff can access consultations with emergency specialists within minutes.

  • Access to FACEM-led care


    Our Australian qualified specialist emergency doctors provide back-up and support during times when critical access to emergency specialist doctors is needed.

  • Help ensure better health outcomes


    Enable faster attendance to patients and ensure all patients receive the level of attention they deserve, and the best health outcomes.

  • Reduce staff stress and uncertainty


    FACEM On-Demand increases the level of support for, and experience gained by, on-site staff, increasing satisfaction and reducing stress.

  • Enhancing institutional perfromance


    Use FACEM On Demand to facilitate timely and quality clinical decisions, improve patient flow and reduce inefficiencies (e.g. unnecessary transfers or admissions) in the patient treatment pathway.

  • Trusted by Australian healthcare institutions since 2016


    Partnering with Australian healthcare services including Ambulance, Primary Health Networks, Residential Aged Care Facilities, Hospitals, Urgent Care Centres and Multi-purpose Centres.

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Make an enquiry with My Emergency Doctor

Get in touch to learn more about how My Emergency Doctor can support your hospital. Once you submit the form, one of our team members will come back to you shortly.