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On-Demand Emergency Care: How MED Supports Darling Downs with Virtual Telehealth Solutions

Pioneering Virtual Healthcare Solutions

My Emergency Doctor delivers rapid deployment of virtual care solutions to partner with hospitals and healthcare services during these unprecedented times. Our emergency specialist-backed telemedicine solutions seamlessly integrate into existing systems, enhancing patient care and workforce experience.

Virtual Solutions

We're taking the pressure off emergency care delivery across hospitals, health services, aged care facilities and ambulance services across Australia

  • Operating 24 hours a day, 7 days a week

    Support when needed

    My Emergency Doctor’s telemedicine service is staffed 24 hours a day, 7 days a week, 365 days of the year. Our service is timely and professional, providing  consultation with Australian-qualified senior emergency specialist doctors (Fellows of the Australasian College for Emergency Medicine or FACEMs).

  • Over 250,000 consultations fielded

    Since 2016

    We were established in 2016 and our growing online emergency doctor service is quickly becoming the new normal in emergency medical care across Australia.

  • Trusted by Australian Healthcare Institutions since 2016

    ESTABLISHED

    Partnering with Australian healthcare services including Ambulance, Primary Health Networks, Residential Aged Care Facilities, Hospitals, Urgent Care Centres and Multi-purpose Centres.

Our service is an on-demand solution, designed for healthcare institutions and patients

  • Are you from a healthcare institution?

    On-demand access to FACEMs is available

    We work closely with our clients to treat patients in-situ, support clinical staff, help prevent non-urgent presentations and manage patient flow in Emergency Departments across Australia. Our online emergency doctor service supports existing emergency services and complements primary care pathways.

    Healthcare Institutions

  • Are you a patient?

    On-Demand emergency medical care is available

    We bring specialist emergency doctors to patients in need of emergency care wherever they are in Australia, via phone or video calls. Patients can expect to be online with a consulting emergency doctor within minutes.

    Patients

Introducing our new Telehealth Geriatric and Cardiology Service

We’re excited to announce the launch of our new Medical Specialist Services division, now offering Telehealth Geriatric and Cardiology services. With Australia’s aging population and rising rates of chronic conditions like heart disease and dementia, timely access to specialist care has never been more important. Our new services ensure fast, expert-led care for older adults and patients with complex cardiac needs, especially those in rural or remote areas where specialist access can be limited.

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We’re experts in emergency medicine

My Emergency Doctor is Australia’s first online emergency doctor service staffed by experienced emergency specialists – Fellows of the Australasian College for Emergency Medicine (FACEMs).  Our service has been developed by a group of leading Australian emergency department doctors to support healthcare institutions and other health services across Australia.

Our Story

  • Experienced FACEMs are available to support your on-site clinical teams

    My Emergency Doctor provides hospitals around Australia with access to a team of FACEMs who complement and enhance support for on duty doctors and nurses.

    Find out more

  • Case Study: Maryborough District Health Services

    Find out how My Emergency Doctor's FACEMs were able to assist Maryborough District Health Services in Victoria support their workforce and community.

    Download Case Study

  • Virtual Board Rounds

    Our virtual board round solution provides specialist emergency physicians to lead and support onsite junior medical officers and clinicians with critical care decisions on-site.

    Learn More

Latest news

Catch up on the latest blog articles, corporate updates and press articles that My Emergency Doctor has been featured in. It's all in our Media Centre.

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