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Our senior emergency specialist doctors (FACEMs) support school staff and nurses by working closely with them as medical emergency consultants. We can help provide rapid diagnosis and treatment of students, prescribe medication, arrange patient transport or specialist referrals, and provide post-consultation event summaries for parents, the school's medical team, guardians and family GPs. It will also be added to the student’s My Health Record if they have consented, to ensures continuity of care. Our emergency doctors act as a seamless part of the school custodial team.
As the most senior of emergency specialists, our consulting emergency physicians at My Emergency Doctor (MED) are trained to make important critical decisions - all are Fellows of the Australasian College for Emergency Medicine (FACEMS), registered with the Australian Health Practitioner Regulation Agency (AHPRA) and go through a rigorous selection and credentialing process.
Additionally, they provide consultations under a robust clinical governance framework, including monthly case study reviews, performance management and independent external reviews.
Our service is subject to the following prices and charged to the school for a virtual medical consultation.
Pricing:
If the student requires additional medical support from a MED physician within a 4-hour period they will not be charged any additional fees. Please note there is a 75% loading charge on relevant State and National Public Holidays.
Payment is due within 14 days of receiving the invoice. If there is a dispute in regards to the service usage, ABSA and My Emergency Doctor will work with the school to rectify any issues, ABSA will invoice the boarding schools at the end of every term. Along with the invoice you will receive a full report which will include the following: student’s name, date of consult, MED Physician information, student DOB, length of consultation and consultation outcome. There are no subscription costs or ongoing fees, only the cost for usage of the service. Boarding schools can pass on the consultation cost to students and parents at their own discretion.
Initiate a call to MED
Connect to our doctors via the "Call Doctor" Button or dial 1800 123 633.
Register your details
Enter your details and the sitecode, that was provided to you during the onboarding process, in the web form.
Virtual waiting room
You will be placed into a waiting room until a Patient Support Officer will connect you via built-in video to the doctor.
Starting your consultation
You are now in a consultation with one of our specialist doctors.
Contact us for more information about how we can support your boarding school and provide 24/7 on-demand medical assistance for school nurses dealing with student illnesses and injuries.
My Emergency Doctor partners with The Australian Boarding Schools’ Association (ABSA) to provide 24/7 on-demand medical assistance for school nurses dealing with student illnesses and injuries. Watch the full webinar to get exclusive insights about the service and how we can support boarding schools across Australia.
We provide specialist medical advice to support school staff who may experience uncertainty when dealing with student health emergencies. We help support nurses, teachers, and before- and after-school carers, regardless of their medical knowledge or skills.
We can supervise the treatment and management that school staff implement for immediate injuries or illnesses.
We can assist school staff with expert medical advice offering diagnosis and treatment on student conditions.
Whether it is for pathology, imaging or for another specialist, all our consulting emergency physicians can issue referrals in line with student diagnosis and needs.
If required, My Emergency Doctor supports triage services and can arrange urgent and non-urgent patient transfers for students.
Our emergency consultations provide prescriptions and detailed consultation summaries to support the next service or doctor that receives the student or for parent records.
Our Support Hub has been created specifically to meet the needs of school nurses and guardians utilising our service. Visit our Support Hub for more resources including FAQs, user guides and downloadable resources, Pricing and Terms & Conditions.
My Emergency Doctor is committed to ensuring the privacy and protection of all user data and medical information that is collected and managed. To protect all users and customers My Emergency Doctor maintains a clear Privacy Policy.