If you or someone you know unexpected symptoms or are feeling acutely unwell, it can be difficult to know who to call. This service is specifically for the after hours* period or for some people, like the elderly or those with pre-existing conditions, at times when you might normally attend an Emergency Department but may not be able to in the current environment.
My Emergency Doctor is not a replacement for your GP or the ambulance service. If a patient is experiencing a time-critical emergency and/or is unconscious, has chest pain, difficulty breathing, uncontrolled bleeding or has been in a major accident, please dial 000 immediately.
Calls are funded through the PHN program and free to residents of South Western Sydney only for the after hours* period.
*After Hours is defined as Monday - Friday: 6pm – 8am, Saturday: 12pm – 8am, Sunday and Public Holidays: 24hrs. Calls received outside of these times are subject to charges.
If you live within South Western Sydney, a consultation with My Emergency Doctor may be appropriate if your or the patient experience any of the following conditions for immediate care:
- Abdominal Pain
- Headache/ Head Injury / Concussion
- Rashes, bites and stings
- Back pain
- Sore Throat
- Diarrhoea and Vomiting
- Acute Injury
- Urinary Tract Infections
- Allergic reactions
- Sports injuries
- Work injuries