Do you have a question about My Emergency Doctor?
Take a look at our Frequently Asked Questions page.
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Telehealth appointments with an online doctor anytime, anywhere.
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On-Demand Medical Consultations
Instant Access to Specialists
External Link Call Doctor NowMy Emergency Doctor is providing access to an emergency specialist for acute medical conditions when a person's usual doctor isn't available and they're not sure if they need to go to an emergency department. Online consultations with senior emergency doctors are available via video call or phone 1800 123 633, 24hours a day, 7 days a week.
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Virtual GP Appointments
Seamless Healthcare from the comfort of your home
Schedule AppointmentArranging a virtual GP appointment with us is simple. Call us at 1800 953 531 to schedule a virtual GP appointment. Our GPs are available Monday to Friday, from 8am to 5pm. Once your appointment is confirmed, you'll receive all the necessary information via SMS.
How to access our On-Demand Service
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Initiate a call to my emergency doctor
Connect to our specialists via video call by clicking on 'Call Doctor' or call 1800 123 633.
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Register your details
Enter your details. The postcode/sitecode field is pre-populated. Please don't overwrite this code.
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Virtual Waiting Room
You will be placed into a waiting room until a Patient Support Officer will connect you via video to our specialists doctor.
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Starting your consultation
You are now in a consultation with our specialist doctor.
Benefits of using our Service
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Avoid travelling to a hospital emergency room
Faster, convenient access to care
Access medical advice and reassurance conveniently from anywhere through on-demand calls with specialists 24/7 or virtual GP appointments, all from the comfort of your own home.
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Highest Level of Expertise and Care
Australian trained doctors
All of our emergency specialists are Fellows of the Australasian College for Emergency Medicine (FACEM).
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Maintaining patient confidentiality
Secure and confidential consultations
My Emergency Doctor adheres to patient privacy and confidentiality laws. All personally identifiable data is encrypted and patient consults (and records) are confidential.