The My Emergency Dr app is a 24-hours-a-day medical service that connects patients anywhere in Australia to Specialist Emergency Doctors via a video link on your smartphone. Our doctors provide an online emergency consultation, including prescriptions, x-ray and pathology referrals, and even provide advice on whether the patient needs to attend the Emergency Department or whether their condition can be managed initially via the app and then followed up by the patient’s usual GP.

The service has been developed by a group of leading Australian emergency department doctors as a way to improve access to emergency care for all Australians wherever they live, and help alleviate pressure on public hospital Emergency Departments. My Emergency Dr is Australian-owned and operated and is not reliant on government funding. Whilst the App is free to download, each consultation is paid for by the patient and is not Medicare rebateable except for patients in designated rural and remote locations or residents of aged care facilities.

Please note that this is not a replacement for the emergency 000 service. If the patient has a time-critical emergency such as chest pain or difficulty breathing, call 000 without delay.

Please also note that this is not a replacement for GP visits. As emergency physicians, we do not manage longer term health issues (such as monitoring chronic conditions, developing holistic care plans, medication management, etc).